Questions, feedback, or found a bug? Send us a note — a real person reads every message and we usually reply within 1–2 business days.
Prefer email? Write to hello@tavi.pet.
Many questions are answered on our Support page, including how to manage or cancel Premium, restore purchases, and export your pet's records as a vet-ready PDF. If your question is about your data, our Privacy Policy explains what stays on your device and how to delete your account.
Looking for pet-care answers instead? Browse our free, vet-informed pet health guides for dogs and cats — from vaccination schedules and feeding charts to symptoms and when to worry.
On Android? Join the Tavi Android beta to try it early. However you reach us, a real person reads every message — we're a small team that cares about getting pet care right.